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FAQ Guide to Supplyframe Customers
Following the recent announcement of the acquisition of Supplyframe by Siemens, we would like to address some potential questions from our valued customers. If you can't find the answer you're looking for, please reach out to your customer service representative, or contact by email, phone or the drift bot in the bottom right corner of your screen.
Siemens views the merger as an opportunity to accelerate marketplace vision and to expand the Siemens ecosystem of digital services, software and platform offerings.
The acquisition also strengthens Siemens’ market offerings for small- to mid-sized businesses.
Supplyframe has built a unique ecosystem in the electronics supply chain domain with access to both the buy-side (manufacturers) and sell-side (distributors & component suppliers) and more than 10 million global monthly engineering and supply chain professionals across 70 vertical content, community, and ecommerce properties.
With Supplyframe, Siemens will be able to enhance the PCB tool chain and to enrich the existing portfolio with new marketplace-aware Supplyframe DSI solutions.
Supplyframe will be the nucleus of the Siemens global marketplace strategy for expansion to other domains within Siemens.
Siemens is a technology company focused on industry, infrastructure, mobility, and healthcare. Creating technologies for more resource-efficient factories and resilient supply chains to smarter buildings and grids, to cleaner, comfortable transportation and advanced healthcare, the company empowers customers to transform the industries that form the backbone of economies, transforming the everyday for billions of people.In fiscal 2020, which ended on September 30, 2020, the Siemens Group generated revenue of €57.1 billion and net income of €4.2 billion. As of September 30, 2020, the company had around 293,000 employees worldwide.
An overview of Siemens’ business strategy, solution portfolio, and goals are shared here https://www.sw.siemens.com/en-US/ and you can follow on social channels including LinkedIn, Twitter, Facebook and Instagram.
Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely collaborating with partners and customers, DI drives the digital transformation in the process and discrete industries. With its Digital Enterprise portfolio, DI provides companies of all sizes with an end-to-end set of products, solutions and services to integrate and digitalize the entire value chain. Optimized for the specific needs of each industry, DI's unique portfolio supports customers to achieve greater productivity and flexibility. DI is constantly adding innovations to its portfolio to integrate cutting-edge future technologies. Learn more about Siemens DI here
Supplyframe customers will benefit from the extension of the current Supplyframe ecosystem into Siemens Digital Industries software portfolio and services including EDA, PCB, and PLM solutions. A connected digital design chain eliminates risk in the overall process and enables faster design creation and reduced product lifecycle risk.
The merger should also provide support for global expansion, capacity, and R&D investment to accelerate the current Supplyframe innovation roadmap.Siemens views the combination of Supplyframe’s DSI Solutions portfolio, including Media, Ecommerce, and SaaS solutions, as highly integrated and complementary. The unique ecosystem-focused business model is viewed as foundational to the broader Siemens AG company evolution to digitally transform the global electronics value chain as well as expand into adjacent ecosystems such as mechanical design chains, direct material spend categories, and key industry verticals.
No, the Supplyframe name and web property brands will be maintained.
Siemens is committed to keeping the DNA of Supplyframe as an entrepreneurial entity.
Siemens will put the support structures in place to facilitate and achieve the growth ambitions.
Siemens has successfully integrated 40 acquisitions within Digital Industries Software, including the recent integration of Mendix, which has accelerated their growth and substantially improved their market positioning.
Supplyframe will operate as a separate business unit and focus on our existing DSI solutions portfolio. We expect to explore additional synergies with the Siemens Digital Industries Software XceleratorTM portfolio of solutions services that can accelerate our go to market strategy, including EDA and PLM offerings.
As a next step, Siemens will work together with our teams to jointly create new products leveraging the technologies of both Supplyframe and Siemens.
Siemens recognizes that the one of the greatest values of Supplyframe is its team of highly talented people. Therefore, Siemens is fully committed to retain all Supplyframe employees going forward.
No, this is an acquisition for growth. The plan is to further expand the Supplyframe employee base.
There will be no near-term changes to existing customer agreements. If and when updates to current agreements are needed, our customer success team will work to communicate and coordinate review in advance of any required amendments or changes.
There will be no near-term changes to existing customer engagements and our portfolio of solutions and offerings. As the merger of Supplyframe and Siemens progresses, enhancements to our suite of products and additional opportunities for our customers will be identified and shared.
There will be no near-term changes to your key points of contact with Supplyframe. Our customer success teams will continue to engage and manage existing customers and any future changes will be shared in advance.
Will Supplyframe team member contact information be changing, i.e. email addresses, phone numbers?
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Supplyframe team member contact information including email address, websites, and phone numbers will not change in the near term.
If we’re a client of both companies, which customer service/customer success team should we contact?
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For the time being, please engage appropriate customer success or account management teams separately. Over time we will be responding to customer feedback and exploring potential synergies for joint customers.